According to the law in force, you have the right to return the ordered product within 14 days from its delivery.
For products returned by courier and which do not represent manufacturing defects or traces of wear the cost of transport will be borne by the customer, and otherwise (the product has manufacturing defects) the cost of transport is borne by our company. If the product is sent for exchange with another product, another color, the shipping cost is borne by the customer in full. Ordered products with manufacturing defects will be replaced with other identical products or other products of the same value.
Thus, the consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 days from receiving the product. Cancellation of purchase within 14 days can only be applied to products delivered by courier. The returned product must be in the same condition in which it was delivered. The return costs will be borne by the customer, and the refund of the value of the product will be made within 14 days of return. If the product is returned in a condition where it can no longer be sold as new, we reserve the right to charge a fee for returning it to its original condition (if possible) or to cover the price difference resulting from the sale of the product as a second. -hand or, at the customer's option, we will resend the product, at his expense. Products sold to legal entities are not returned.
If the return request is made when we are on vacation, and it is in the range of 14 days with return, we will process the request when we return from vacation
Products expressly ordered at the request of the buyer and not part of stock at the time of order; Return rights are not granted to special products if they have been manufactured or modified according to the specific orders of the buyer.
* Customers who refused to receive the package, returning it to us on return, will be able to order later only if they pay in advance (online payment by card).